If you’ve entered the wrong password on the login page, don’t worry — even the best tech navigators get turned around sometimes. When that happens, you’ll see a dialog with a “Forgot password?” button. Just click it to start the reset process.
Prefer to skip straight to the reset page?
Use this link format:
Example:
Here’s how it works:
Verify with an OTP code –
Depending on your MFA setup, you’ll either get a one-time code via email or need to grab it from your authenticator app.
Enter the code –
Once you’ve got your OTP, enter it to confirm it’s really you.
Set a new password –
After verification, you’ll be able to enter your shiny new password and swim back into the Marketplace.
Enter the OTP code sent by email:
Enter the OTP Code from your authenticator app
Type a new password and login
Still stuck? Just splash us a message via the messenger — we’ve got your back.